MB2-704 Questions and Answers

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Microsoft Dynamics CRM Application: MB2-704

Rating: 5.0

Vendor: Microsoft

Certifications: Microsoft Certified Professional

Exam Name: Microsoft Dynamics CRM Application

Exam Code: MB2-704

Total Questions: 89 Q&As

Last Updated: Dec 14, 2021

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MB2-704 Online Practice Questions and Answers

Questions 1

You are a sales representative at a trade show.

A trade show attendee leaves a business card at your company's booth.

You need to enter the attendee's information into Microsoft Dynamics CRM for the sales team to qualify.

Which record type should you create?

A. Contact

B. Account

C. Opportunity

D. Lead

Show Answer
Questions 2

You create five new resources for various workers, each with a capacity of one. You create three new trucks in the facilities/equipment form, each with a capacity of two.

Next, you create a new service and add a selection rule to include one from any site. You add a resource to the selection rule for one worker and a second resource for one truck. You then create one new service activity and use the schedule

function to find available time slots.

You need to identify which resources are available for scheduling.

What should you identify?

A. One resource is available for the worker, and two resources are available for the truck.

B. Five resources are available for the worker, or three resources are available for the truck.

C. One resource is available for the worker, and one resource is available for the truck.

D. Five resources are available for the worker, or one resource is available for the truck.

Show Answer
Questions 3

A customer purchases a widget at retail price. Another customer purchases the same product at wholesale price. What should you create to enable both customers to pay the correct amount?

A. One retail and one wholesale price list

B. One retail and one wholesale product

C. One retail price list with two product price list items

D. One retail price list and one discount list

Show Answer More Questions

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