ITIL-F Questions and Answers

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ITIL Foundation: ITIL-F

Rating: 5.0

Vendor: EXIN

Certifications: Exin Certification

Exam Name: ITIL Foundation

Exam Code: ITIL-F

Total Questions: 324 Q&As

Last Updated: Jan 21, 2023

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Same Questions from the Latest Real Exam

ITIL-F Online Practice Questions and Answers

Questions 1

The 'multi-level SLA' is a three-layer structure. Which one of the following layers is NOT part of this type of SLA?

A. Customer level

B. Service level

C. Corporate level

D. Configuration level

Show Answer
Questions 2

Which process is responsible for ensuring that appropriate testing takes place?

A. Knowledge management

B. Release and deployment management

C. Service asset and configuration management

D. Service level management

Show Answer
Questions 3

Which ITIL process is used to restore normal service operation as quickly as possible?

A. Service level management

B. Incident management

C. Problem management

D. Availability management

Show Answer More Questions

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