EX0-001 Questions and Answers

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ITIL Foundation (syllabus 2011): EX0-001

Rating: 5.0

Vendor: EXIN

Certifications: EXIN ITIL

Exam Name: ITIL Foundation (syllabus 2011)

Exam Code: EX0-001

Total Questions: 425 Q&As

Last Updated: Jun 23, 2022

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EXIN EX0-001 Last Month Results

419
Successful Stories of EXIN EX0-001 Exam
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High Score Rate in Actual EXIN Exams
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Same Questions from the Latest Real Exam

EX0-001 Online Practice Questions and Answers

Questions 1

Which process is responsible for the availability, confidentiality and integrity of data?

A. Service catalogue management

B. Service asset and configuration management

C. Change management

D. Information security management

Show Answer
Questions 2

What is the BEST description of the purpose of the service operation stage of the service lifecycle?

A. To decide how IT will engage with suppliers during the service lifecycle

B. To proactively prevent all outages to IT services

C. To design and build processes that will meet business needs

D. To deliver and manage IT services at agreed levels to business users and customers

Show Answer
Questions 3

Which of the following statements is INCORRECT?

A. The Service Knowledge Management System (SKMS) includes Configuration Management Databases (CMDB)

B. The SKMS is part of the Configuration Management System (CMS)

C. The SKMS can include data on the performance of the organization

D. The SKMS can include user skill levels

Show Answer More Questions

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