CQA Online Practice Questions and Answers

While performing an internal audit, an auditor notices that an operator on one shift skips part of the documented procedure. In this situation, the auditor should do which of the following?

A. Make a note on the checklist and initial it.

B. Report it to the operator's supervisor or manager.

C. Question the operator about the observation.

D. Ask another operator to evaluate the situation.

An audit report should contain which of the following?

A. Audit findings

B. Root cause analysis

C. Corrective action

D. Re-audit schedule

Generally, which of the following is the most meaningful way to trace a finished product?

A. Forward from starting with the acquisition of raw materials

B. Forward from the first production activity

C. Backward from the start of the assembly process

D. Backward from the end point

The confidence level in a sampling plan is defined as the:

A. degree of uncertainty that the selected sample contains at leastone example of any errors thatare present

B. degree of certainty that the selected sample contains at least one example of any errors that are present

C. lowest performance level that can be considered acceptable for the function being audited

D. maximum error rate that can be considered acceptable for the function being audited

Which of the following types of tools or techniques is considered qualitative?

A. Histograms

B. Frequency distributions

C. Pareto charts

D. Process observations

An auditor finds deficiencies in the order entry, purchasing, product test, and shipping functions of a potential supplier. Which of them should have the highest priority in the audit report?

A. Order entry

B. Product test

C. Purchasing

D. Shipping

After an external audit, the auditee may be asked to evaluate which of the following auditor skills or elements of the audit?

A. Interviewing, interaction, accuracy of the audit report

B. Audit scheduling, auditor training records, observing an audit

C. Communication, listening, checklist preparation

D. Clarity of past audit reports, number of findings, lack of bias

Which of the following would NOT normally be used as a major category in a cause and effect diagram?

A. Modifications

B. Methods

C. Materials

D. Machines

"What are your defined responsibilities in the calibration laboratory?" The question above is an example of what type of questioning technique?

A. Open-ended

B. Close-ended

C. Leading

D. Discovery

An auditee has responded to all requests for corrective action in a timely manner. Which of the following is the next step for the auditor?

A. Close all those findings in which the response is accompanied by adequate objective evidence.

B. Evaluate the adequacy of the responses.

C. Schedule a follow-up audit to verify corrective action.

D. Schedule a follow-up audit for critical items and schedule verification for other routine items at the next scheduled audit.

Which of the following is the greatest benefit of an internal audit program to an organization?

A. It fulfills most contractual quality requirements.

B. It provides feedback for continuous improvement.

C. It prepares an organization for third-party audits.

D. It frequently eliminates the need for external audits.

For third-party audits, which two of the following factors should be considered by the auditor when agreeing to the amount of time needed to complete corrective action?

I. The resources available to the auditor for determining when follow-up can occur

II. The resources available to the auditee to enact the corrective action

III. The auditee's experience in project evaluation techniques

IV.

The number of findings recorded during the audit

A.

I and III

B.

I and IV

C.

II and III

D.

II and IV

The most important item to check when auditing against a specification is the:

A. list of documents within the specification

B. copy of the previous revision of the specification

C. document control procedure

D. revision level of the specification

Auditors who audit outside their own country should be familiar with:

A. their own biases

B. the auditee's attitude

C. industry practices at the audit site

D. the local customs at the audit site

Communication by telephone is likely to be most effective when it is used for:

A. performing assessments

B. corroborating information

C. meeting random sampling requirements

D. assessing the adequacy of a written form