6202.1 Dumps

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Vendor: Avaya

Certifications: Avaya Aura

Exam Name: Avaya Aura(TM) Contact Center Implementation Exam

Exam Code: 6202.1

Total Questions: 65 Q&As

Last Updated: Mar 21, 2024

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6202.1 Q&A's Detail

Exam Code: 6202.1
Total Questions: 65

6202.1 Online Practice Questions and Answers

Questions 1

A customer is deploying Security Framework with single sign on (SSO) functionality As a part of the configuration, it is necessary to login to the Security Framework web tool-UCM.

Which user can access and configure the Configuration window

A. admin

B. sysadmin

C. webadmin

D. local server administrator

Show Answer
Questions 2

You have been asked to activate Avaya AuraTM Agent Desktop Display functionality in the Call Center

Which component is a prerequisite for Agent Desktop Display in the Avaya AuraTM Contact Center environment?

A. properly configured parameters on the Multimedia server

B. RSM Compression (Real-Time Statistical Multicast) option that is enabled from the Contact Center Manager Server (CCMM)

C. unicast communication from the CCMS to the client PCs

D. multicast or unicast communication from CCMS to Contact Center Manager Administration (CCMA)

Show Answer
Questions 3

Which three items will back up using the Contact Center manager Administration (CCMA) Backup and Restore utility? (Choose three)

A. Access Classes

B. Emergency Help configuration settings

C. Partitions

D. Real-Time Reporting configuration settings

Show Answer
Questions 4

A customer has Avaya AuraTM Midsize Enterprise (formerly MBT) and is implementing SIP Based Contact Center Manager (CCMS), They are running the installation wizard and have reached the installation Data window Under the SIP Network tab, which IP address should be entered in the SIP CTI Proxy Server field?

A. the AES Server IP address

B. the Avaya Communications Server 1000(CS1000) Network Routing Server (NRS) IP address

C. the SES Server IP address

D. the Media Server IP address

Show Answer
Questions 5

Which three operating systems are supported for a Contact Center Manager Application (CCMA) client installation?(Choose three)

A. Windows 2000 Professional

B. Windows XP Professional SP2 or later

C. Windows Vista Business SP1 (32-bit)

D. Windows Vista Basic

E. Windows 7

Show Answer More Questions

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