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Scenario

A remote user Avaya softphone to work from home reports that the client desktop application will not register. After verifying that the user has configured the softphone application to "point" to the current IP address of a Communication Manager Gatekeeper using an administered extension, you ask if the user supplied a password when logging on. The user confirms that the password was used on each log-on attempt. You look up the user's information and note that the type field is 4620 (IP telephone) and the security code field is.

With reference to the scenario described in the exhibit, which action should you take to ensure that the user can use the IP SoftPhone?

A. Change the IP SoftPhone field to y.

B. Change the Converge Path 1 value to match the value in converge path 2.

C. Change the message Lamp Ext value to match the extension number.

D. Change the name in the name field to match the name as administered in the LDAP directory.

You are preparing to configuration the system to perform an automatic daily full backup to external storage medium. What Information must you know about HIP FTP server to program the backup?

A. IP address, port number, and default directory

B. User name, password, IP address, and default directory

C. User name, password, and default directory

D. IP address, port number, protocol, and default directory

For which purpose is Automatic Alternate Routing (AAR) used?

A. Calls placed within a company over a public network

B. Calls placed within a company over a private network

C. Calls placed from outside a company over a private network

D. Calls placed from outside a company over a public network

Which command must be used to define the system internal number scheme of the extensions?

A. Change diaplan parameters

B. Change node-name IP

C. Change dialplan analysis

D. Change uniform-dialplan

Scenario

A remote user who uses Avaya Softphone to work from home reports that the client (Desktop) application will not register. After verifying that the user has configured the softphone application to "point" to the correct IP address of a

communication manager gatekeeper using administered extension, you ask if the user supplied a password when logging on. The user confirms that the password was used on each log-on attempt.

You look up the user's information and note that the type field is 4620 (IP telephone) and the Security Code field is *#*.

With referent e to the scenario described in the exhibit, which form will help you diagnose the situation?

A. feature access

B. station

C. coverage path

D. remote access security

E. class of service