Vendor: ITIL
Certifications: ITIL Certification
Exam Name: ITIL V4 Foundation
Exam Code: ITILFND
Total Questions: 1024 Q&As ( View Details)
Last Updated: Mar 24, 2024
Note: Product instant download. Please sign in and click My account to download your product.
VCE
ITIL ITILFND Last Month Results
ITILFND Q&A's Detail
Exam Code: | ITILFND |
Total Questions: | 1024 |
Single & Multiple Choice | 1024 |
CertBus Has the Latest ITILFND Exam Dumps in Both PDF and VCE Format
ITILFND Online Practice Questions and Answers
Which dimension includes the knowledge needed for the management of services?
A. Organizations and people
B. Value streams and processes
C. Information and technology
D. Partners and suppliers
Which statement about value creating activities is CORRECT?
A. Each value stream should be designed with a specific combination of service value chain activities
B. Service value chain activities have pre-determined dependencies on ITIL practices
C. A value stream is an operating model for creating value through products and services
D. Organizations should ensure that each value stream is applicable to many scenarios
One of the five major aspects of Service Design is the design of the service solutions. It includes?
A. Requirements, resources and capabilities needed and agreed
B. Only requirements needed and agreed
C. Only capabilities needed and agreed
D. Only resources and capabilities needed
Can service operation improve efficiency in the business operation by automating common routines?
A. No, automating common routines improves effectiveness but not efficiency
B. Yes, through automating common routines and introducing the service knowledge management System (SKMS)
C. Yes, through automating common routines, more productive work can be carried out
D. No, automating common routines only results in preventing common problems
Which is an example of how service automation assists service automation assists service management?
A. Customers can employ more sales staff during peak business periods
B. The capacity of services can be adjusted to respond to respond to variations in demand
C. Requests for new services can be authorized by anyone in service management
D. The capacity of the service desk can be reduced to prevent users contacting it at busy times
Add Comments
the content update quickly, there are many new questions in this dumps. thanks very much.
So valid I got 99% marks. This is the best dumps and helpful. I will recommend it strongly among my friends.
This is latest Dumps and all the answers are accurate. You can trust on this. Recommend.
today all the question are from this dumps, so i passed the exam without doubt. thanks for it. Recommend.
Thanks a lot and good luck to everybody.
i'm very happy that i passed the exam successfully. Recommend.
Many questions are from the dumps but few question changed. Need to be attention.
It is out of my expectation that there will be so valid dumps. Thanks for all of you.
i have achieved high score by using this dumps good luck to you.