Vendor: EXIN
Certifications: ITSM
Exam Name: IT Service Management Foundation based on ISO/IEC 20000
Exam Code: EX0-115
Total Questions: 136 Q&As ( View Details)
Last Updated: Mar 24, 2024
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VCE
EXIN EX0-115 Last Month Results
EX0-115 Q&A's Detail
Exam Code: | EX0-115 |
Total Questions: | 136 |
Single & Multiple Choice | 136 |
CertBus Has the Latest EX0-115 Exam Dumps in Both PDF and VCE Format
EX0-115 Online Practice Questions and Answers
Which statement with regard to Information Security Management is true?
A. Information Security Management to specifically focus on managing Information Security effective within all information systems.
B. Management with appropriate authority shall approve an Information Security policy.
C. Security Incidents need to be reported and recorded immediately in line with the Problem Management procedure.
D. Security Incidents shall only be reported and recorded if they affect more than one user
Which process has the objective to ensure that the available supply of processing power matches the business demands, both now and in the future?
A. Availability Management
B. Capacity Management Financial
C. Management for IT Services
D. IT Service Continuity Management
What is the purpose of CobiTTM?
A. to provide a high level process model that organizes a broad range of IT activities
B. to provide a set of detailed practices on how to implement processes and is therefore well suited as a process implementation tool
C. to provide a certified measurement framework that legally provides proof of meeting the Sarbanes-Oxley (SOX) requirements
D. to provide a uniform structure to understand, implement and evaluate IT capabilities, performance and risks
Which of the documents below should be available as evidence of Service management planning and operations?
A. an Ishikawa (Fishbone) diagram
B. policies and plans for service compliance
C. risk and impact checklists
D. work instructions for storage monitoring
Top management needs to ensure that employees are aware of the relevance and importance of their activities.
What else do all employees need to be aware of?
A. How they can provide policies and a framework for a Service management system
B. How they contribute to the achievement of the Service management objectives
C. How they contribute to the Total cost of ownership (TCO)
D. How they contribute to total salary reduction
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