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EX0-100 Dumps

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Vendor: EXIN

Certifications: EXIN Inc Certification

Exam Name: ITIL foundation certificate in it service management(exin)

Exam Code: EX0-100

Total Questions: 120 Q&As

Last Updated: Apr 12, 2024

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EX0-100 Q&A's Detail

Exam Code: EX0-100
Total Questions: 120

CertBus Has the Latest EX0-100 Exam Dumps in Both PDF and VCE Format

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EX0-100 Online Practice Questions and Answers

Questions 1

What is a request to replace something within the IT infrastructure called?

A. Request for Change

B. Replacement Request

C. Request for Release

D. Service Request

Show Answer
Questions 2

A process is a logically coherent series of activities for a pre-defined goal. What is the process owner responsible for?

A. the result of the process

B. describing the process

C. implementing the process

D. setting up the process

Show Answer
Questions 3

What is meant by the urgency of an incident?

A. the time needed by IT Services to resolve the incident

B. the degree to which the incident gives rise to a deviation from the normal service level

C. the degree to which the solution of an incident tolerates delay

D. the relative importance of the incidents when handling them

Show Answer
Questions 4

Which ITIL process has the task of classifying incoming interruption reports?

A. Change Management

B. Problem Management

C. Security Management

D. Incident Management

Show Answer
Questions 5

Which ITIL process verifies that the modifications which have been made to the IT infrastructure have been properly documented?

A. Configuration Management

B. Problem Management

C. Incident Management

D. Availability Management

Show Answer More Questions

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